Google call forwarding

Drive Phone Call Traffic with Google

Call forwarding from AdWords
Adding your company phone number to your Google Ad makes great business sense.

With Google Call Extensions customers on desktop computers can view your number and call you. Customers on mobile devices can view the number and utilise the Click to Call function.

Now, with new Google Forwarding Numbers, businesses can start tracking calls to specific numbers listed in AdWords listings.

Why Drive Phone Calls from Ad Words?

Up to 70% of mobile searchers have used the call button in ads (Source: Google/Ipsos Click to Call study, September 2013).

Driving calls to a dedicated number from your AdWords activity can deliver greater responses and more qualified leads by increasing the options available to consumers to connect to your business.

You can connect potential customers directly with your internal sales team allowing them enhanced selling opportunities and greater chance of closing the sale.

How does Google Call Forwarding work?

Google provides a unique 1800 phone number that’s displayed with your ads – for FREE.

If a potential customer calls this phone number, AdWords will route the call to your business phone number.

Your AdWords account will provide detailed reports about calls generated from your ads including duration, start and end time, caller area code and whether the call was connected or not.

Businesses are charged the standard CPC for successfully connected calls. There is no charge for the business if the call is not connected.

Reviewing your data, you can attribute calls of a certain duration as conversions, and data from these calls can be used to optimize your activity and increase conversions.

Why use Google Call Forwarding?

If your business has noticed an increase in phone calls since adding Call Extensions, it might be time to anaylse this activity more deeply.

Forwarding Number Call Extensions are also a great way to track the success of Adwords marketing versus other activity. Being able to measure the number, duration and outcome of calls is a great way to strengthen your business case for allocating even more funds to Ad Words activity.

Sounds great. Let’s do it.

Find out more about getting started with Google Forwarding Number Call Extensions, get in touch.