Shutting the Like Gate

Shutting the Like Gate

Facebook marketing is a key feature for many people’s business strategies. But far from a set and forget platform, success on Facebook requires maintenance and insight into the changing best-practice methods and policies.

One practice that is being phased out is Like Gating.

Ever been forced to like a page on Facebook before being able to enter a competition? That’s Like Gating, and Facebook are about to shut the gate on this method of accumulating likes.

According to the Facebook App Developers Page,

‘Effective November 5th, 2014, you may no longer incentivize people to like your app’s Page.’

This means that all App developers will have to comply with this new policy if they want to run their products on Facebook.

Facebook says the action is to ‘ensure quality connections and help businesses reach the people who matter to them, we want people to like Pages because they want to connect and hear from the business, not because of artificial incentives.’

Action gating instead

Building a Like base of people who have liked your page for an incentive is akin to building a database of customers through running a promotion to win something. They liked you because there was something in it for them, not because they really connected with your brand of product. And when your promotion is over, what you’re left with then is a tantalisingly large but largely unresponsive list of limited marketing value.

The emerging trends, says Jim Belosic, CEO of Facebook contest developer ShortStack, in Inside Facebook, is ‘action gating’. Action gating is inviting users to vote, give feedback on a product or give some information about themselves in order to receive something from your brand (entry to a competition, extra content etc).

‘They would actually still get likes, but the likes weren’t forced. They were getting actionable and valuable feedback,’ he says.

Action gating in action

During New York Fashion Week 2014, Marc Jacobs opened “The Daisy Marc Jacobs Tweet Shop.” Customers earned a product sample in exchange for posting on social media – Facebook, Insta and Twitter – using the hashtag #MJDaisyChain.

This activity created user engagement and also user generated content for the brand, a win-win on social media. Customers got a product sample, so everyone’s happy.

Find out how to best use Facebook to reach your marketing goals. Contact [email protected]